Security is architecture, not a checklist.
NexusCRM was built from the ground up with multi-tenant isolation, encryption, and access control as foundational requirements — not afterthoughts.
Multi-tenant data isolation
Every database query is scoped to your organization by design. There is no mechanism to access another tenant's data — this is enforced at the ORM layer, not just the application layer.
Encryption at rest and in transit
All data is encrypted at rest using AES-256. All connections use TLS 1.3. Database credentials are stored in encrypted vaults, never in source code.
Role-based access control
Five role levels — Owner, Admin, Manager, Member, Viewer — each with distinct permissions. Sensitive operations require elevated roles and are logged in the audit trail.
Audit logging
Every significant action is recorded with who did it, when, and what changed. Audit logs are immutable and available to organization administrators.
Infrastructure
Hosted on Vercel (compute) and Neon (PostgreSQL) with automatic backups, point-in-time recovery, and multi-region redundancy. No self-managed servers.
Authentication
Secure session-based authentication with CSRF protection, HTTP-only cookies, and configurable session timeouts. Two-factor authentication on our roadmap.
GDPR readiness
Data processing agreements available for all customers. Built-in data export and deletion tools. Contact data stored only in the regions you choose.
Uptime SLA
Enterprise-tier customers receive a 99.9% uptime SLA backed by our infrastructure providers. Current uptime is tracked on our public status page.
Compliance
Transparency in how we handle your data.
Our legal documents are available to review at any time. Enterprise customers can request a Data Processing Agreement before signing.
Questions about security?
Our team is happy to walk through our security practices in detail.